We are a small business. And the beauty of that: We don't have to put up with crap. We strive to offer the best and fastest customer service we can. If you choose to be rude/mean/disrespectful to myself or any of the JC Customs team, your order will be cancelled on the spot. I will also call you out on your BS. If you have have already received your item, you will be banned from ever purchasing from us again. I have zero tolerance for entitled people. This is NOT Amazon, and I am not forced to be nice to anyone who is disrespectful to our team. Its simple, like your mama taught you, treat others how you want to be treated and life will get a lot easier :)